Call your waiter with one tap.
Raising your hand is history. The guest taps from the menu; staff see it live on a console — no hardware, your QR menu is already enough.
One tap, three steps.
An elegant "Service" button in the corner of your menu; one tap at the table, an instant live call card for staff, and your average response time on screen.
How it works
The "Service" button in the menu
A crystal-glass button that matches your brand color — the guest taps, no app installation needed.
"Waiter on the way" — call sent
An instant, elegant confirmation: table number plus "Waiter on the way — your call has been sent." Guest is reassured; no repeat taps.
Live Calls Console
Which table, how long they've waited — the card turns yellow, then red as the wait grows. Audible alert on new calls. One tap on "Received" closes it.
What does it bring the business?
Faster service, happier guests
No hand-raising, no waiting. Guests call the moment they need to; staff never miss.
Measurable speed
Your average response time appears live in the panel — track service quality with a number, improve it.
Zero setup
If your QR menu is already live, just turn it on in settings. No bells, tablets, cables, or apps.
What makes it different
PWA-installable Calls Console
Staff install it like an app on their phone or tablet (PWA), full screen, keep the screen awake. Works without seeing the menu panel.
Secure low-privilege "Service" account
This account only sees the console; it cannot access menus, prices, or settings. Your menu stays safe.
Works even in table-less menus
If allowed, it also works in the general menu; the guest picks their table via an elegant "enter your table number" screen.
Abuse-proof
Repeat calls from the same table merge into one card ("2× called"), a per-device reasonable cap, long-waiting calls auto-close, a troublesome table can be silenced with one tap.
The "Service" button appears when: module is on + guest is on a table QR (or general menu if allowed) + dine-in mode. It stays hidden in takeaway and general QR flows — you don't expect calls where you don't expect orders.
Frequently asked
Do I need extra hardware?
No. If your QR menu is live, activating the module is enough. No bells, tablets, buttons — none required. Staff phones or a counter tablet can open the console.
Do staff need a new account for this?
Yes, but this account only sees the Calls Console. It cannot access menus, prices, settings, or reports. A separate permission tier for menu safety.
How is it protected from trolls?
Repeat calls from the same table merge into one card. A per-device reasonable cap. Long-waiting calls auto-close. A problem table can be silenced with one tap — without disturbing the guest experience.
Can we really measure our service speed?
Yes. Your average response time appears live in the console. Track weekly averages, compare across shifts. Answer "Is our service quality improving?" with a number.
Does it appear for takeaway orders?
No. Only dine-in guests see it. For takeaway you have WhatsApp/phone flows; a waiter call makes no sense there and is hidden.
Related features
Your menu now calls for service.
Message us on WhatsApp — average response time is 10 minutes.
